Frequently Asked Questions

Our goals is to provide you with accurate and helpful information to support your health and wellness journey.

AZ, AK, CA, CT, FL, IL, MI, OR, WA, VA, NV, NY, SC, PA

Our prices start at $239/month for our Standard Plan. 

Actively employed nurses with proof of current licensure are offered 12% off our membership plans.

Your monthly subscription includes health evaluation, telehealth visit, medications and supplies delivered to your door with no hidden shipping charges or fees.

Please note that due to restrictions from our current pharmacy, direct shipping to certain states, including CA and MI, is not possible. Consequently, orders for these states need to be routed through our WA clinic initially before being dispatched to CA and MI. A shipping fee of $40 is added to reflect the second shipment. 

We are not currently set up to accept insurance.

We are currently accepting HSA and FSA payments and provide itemized documents for your records.

Southend Pharmacy
415 Westheimer Rd Ste 103,
Houston, TX 77006

Millers Pharmacy
678 Wyckoff Avenue
Wyckoff, NJ 07481

Prescription Fulfillment Terms

1. Prescription Transmission: Lumos Care will send prescriptions to qualified patients through a secure pharmacy portal. This process ensures that all prescription information is transmitted directly and safely to the designated pharmacy.

2. Pharmacy Processing: Upon receiving the prescription, the pharmacy will review and process the order according to its standard procedures. The prescription will be filled and prepared for shipment by the pharmacy.

3. Shipping and Delivery: Once the prescription is fulfilled, the pharmacy will directly ship the medication from its facility to the patient’s residential address. All shipping and delivery arrangements will be handled by the pharmacy, ensuring timely and secure delivery of the medication to the patient.

4. Patient Notification: Patients will receive notifications regarding the status of their prescription, including confirmation of shipment and estimated delivery dates, as provided by the pharmacy.

5. Privacy and Security: Lumos Care ensures that all prescription information is handled with the highest level of privacy and security, complying with relevant regulations and standards to protect patient data throughout the process.

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